The original LCK Colour Repair Set for Leolux. https://www.leolux-careproducts.nl/en_GB/ MijnWebwinkel RSS 2.0 Feed v1.0 https://www.leolux-careproducts.nl/en_GB/ https://www.leolux-careproducts.nl/en_GB/ WELCOME ---------- LEOLUX-CAREPRODUCTSThe website for all your questions about maintaining Leolux design furniture.​ FEATUREDThese are the most viewed / sold items:​ https://www.leolux-careproducts.nl/en_GB/c-6990677/webshop/ https://www.leolux-careproducts.nl/en_GB/c-6990677/webshop/ WEBSHOP ---------- WELCOME IN THE WEBSTOREAll Leolux materials have been tested by partner LCK Nederland, the specialist in furniture maintenance. Check the maintenance advice for each material to find out what the most suitable products are for your Leolux upholstery.The maintenance products from the webshop are recommended by Leolux and supplied by partner LCK Nederland. Orders placed on working days before 2:00 PM will be shipped the same day.Questions? Please contact us. MAKE A CHOICE: https://www.leolux-careproducts.nl/en_GB/c-3474886/all-products/ https://www.leolux-careproducts.nl/en_GB/c-3474886/all-products/ WEBSHOP ---------- ALL PRODUCTSAll Leolux materials have been tested by partner LCK Nederland, the specialist in furniture maintenance. Check the maintenance advice for each material to find out what the most suitable products are for your Leolux upholstery.The maintenance products from the webshop are recommended by Leolux and supplied by partner LCK Nederland. Questions? Please contact us. https://www.leolux-careproducts.nl/en_GB/c-6990689/leather/ https://www.leolux-careproducts.nl/en_GB/c-6990689/leather/ WEBSHOP ---------- LEATHERAll Leolux materials have been tested by partner LCK Nederland, the specialist in furniture maintenance. Check the maintenance advice for each material to find out what the most suitable products are for your Leolux upholstery.The maintenance products from the webshop are recommended by Leolux and supplied by partner LCK Nederland. Orders placed on working days before 2:00 PM will be shipped the same day.Questions? Please contact us. https://www.leolux-careproducts.nl/en_GB/c-6990692/fabric-textile/ https://www.leolux-careproducts.nl/en_GB/c-6990692/fabric-textile/ WEBSHOP ---------- FABRIC & TEXTILEAll Leolux materials have been tested by partner LCK Nederland, the specialist in furniture maintenance. Check the maintenance advice for each material to find out what the most suitable products are for your Leolux upholstery.The maintenance products from the webshop are recommended by Leolux and supplied by partner LCK Nederland. Orders placed on working days before 2:00 PM will be shipped the same day.Questions? Please contact us. https://www.leolux-careproducts.nl/en_GB/c-7134657/wood/ https://www.leolux-careproducts.nl/en_GB/c-7134657/wood/ WEBSHOP ---------- WOODAll Leolux materials have been tested by partner LCK Nederland, the specialist in furniture maintenance. Check the maintenance advice for each material to find out what the most suitable products are for your Leolux upholstery.The maintenance products from the webshop are recommended by Leolux and supplied by partner LCK Nederland. Orders placed on working days before 2:00 PM will be shipped the same day.Questions? Please contact us. https://www.leolux-careproducts.nl/en_GB/c-6990734/other-materials/ https://www.leolux-careproducts.nl/en_GB/c-6990734/other-materials/ WEBSHOP ---------- OTHER MATERIALSAll Leolux materials have been tested by partner LCK Nederland, the specialist in furniture maintenance. Check the maintenance advice for each material to find out what the most suitable products are for your Leolux upholstery.The maintenance products from the webshop are recommended by Leolux and supplied by partner LCK Nederland. Orders placed on working days before 2:00 PM will be shipped the same day.Questions? Please contact us. https://www.leolux-careproducts.nl/en_GB/c-6990707/accessories/ https://www.leolux-careproducts.nl/en_GB/c-6990707/accessories/ WEBSHOP ---------- ACCESSORIESAll Leolux materials have been tested by partner LCK Nederland, the specialist in furniture maintenance. Check the maintenance advice for each material to find out what the most suitable products are for your Leolux upholstery.The maintenance products from the webshop are recommended by Leolux and supplied by partner LCK Nederland. Orders placed on working days before 2:00 PM will be shipped the same day.Questions? Please contact us. https://www.leolux-careproducts.nl/en_GB/c-6990671/adviced-products/ https://www.leolux-careproducts.nl/en_GB/c-6990671/adviced-products/ ADVICED PRODUCTS ---------- OVERVIEWAll Leolux materials have been tested by partner LCK Nederland, the specialist in furniture maintenance. See the maintenance advice for each material below to see what the most suitable products are for your Leolux upholstery. MAKE A CHOICE: https://www.leolux-careproducts.nl/en_GB/c-4254522/leather/ https://www.leolux-careproducts.nl/en_GB/c-4254522/leather/ ADVICED PRODUCTS ---------- LEATHERAll Leolux materials have been tested by partner LCK Nederland, the specialist in furniture maintenance. See the maintenance advice for each material below to see what the most suitable products are for your Leolux upholstery. PLEASE SELECT A MATERIAL OF YOUR CHOICE: https://www.leolux-careproducts.nl/en_GB/c-6990728/fabric-textile/ https://www.leolux-careproducts.nl/en_GB/c-6990728/fabric-textile/ ADVICED PRODUCTS ---------- FABRIC & TEXTILEAll Leolux materials have been tested by partner LCK Nederland, the specialist in furniture maintenance. See the maintenance advice for each material below to see what the most suitable products are for your Leolux upholstery. PLEASE SELECT A MATERIAL OF YOUR CHOICE: https://www.leolux-careproducts.nl/en_GB/c-6990731/other-materials/ https://www.leolux-careproducts.nl/en_GB/c-6990731/other-materials/ ADVICED PRODUCTS ---------- OTHER MATERIALSAll Leolux materials have been tested by partner LCK Nederland, the specialist in furniture maintenance. See the maintenance advice for each material below to see what the most suitable products are for your Leolux upholstery. PLEASE SELECT A MATERIAL OF YOUR CHOICE: https://www.leolux-careproducts.nl/en_GB/c-6990713/maintenance/ https://www.leolux-careproducts.nl/en_GB/c-6990713/maintenance/ Maintenance ---------- OVERVIEWOn the following pages you can read more information about maintaining the various Leolux materials. Do you need help with questions about maintenance? Please contact us. MAKE A CHOICE: https://www.leolux-careproducts.nl/en_GB/c-6990716/general-tips/ https://www.leolux-careproducts.nl/en_GB/c-6990716/general-tips/ Maintenance ---------- GENERAL TIPSOn this page you can read a number of general tips that will help you keep your Leolux upholstery in top condition. Click on the subpages at the bottom of this page for specific maintenance tips for leather, fabric and other materials.• Tip 1: pets Pet nails damage furniture. Scratches don't look nice and, for example, get into dust are a shame! Even the best fabrics and most robust leathers cannot withstand the 'treatment' of our best friends. • Tip 2: temperature Too much heat is harmful to all upholstery. Foam fillings deteriorate in quality due to too much heat. Therefore, never place furniture too close to heat sources. Can't avoid placing a bench in front of the radiator? Make sure that there is sufficient space between the floor, radiator and seating furniture, so that the air can circulate properly. • Tip 3: light Light changes materials! This concerns light with a high UV radiation, such as sunlight. It causes fabric, leather and woods to fade. Therefore, try not to expose furniture to direct light. In this way, premature fading is prevented. • Tip 4: humidity Excessive humidity is not good for furniture. If the value is too low, leather will dry out, for example. Wood can deform, foam can change. In short, it is important to ensure a healthy living environment for people, animals and furniture. A humidity of 45-55% is recommended for living rooms, the ideal temperature is between 18-21 degrees Celsius. ---------- Questions Do you have a question regarding this page? Please contact us. https://www.leolux-careproducts.nl/en_GB/c-6990719/leather/ https://www.leolux-careproducts.nl/en_GB/c-6990719/leather/ MAINTENANCE ---------- LEATHEROn this page you can read a number of general tips that will help you keep your Leolux leather in top condition. For more specific information about maintaining other materials, see the previous page. Nourishment People sometimes make the argument that leather 'lives'. And they're right! Only when the leather falls below a moisture content of 5% is it declared 'technically dead'. By nourishing the leather 2-4 times a year you ensure that it remains beautiful and intact for longer. If you do not maintain the leather, it will dry out and discolour more quickly. Also, the change of cleaning a stain will decline significantly when leather is left untouched. Picture: signs of dried out leather.Maintenance Maintaining leather is very simple. Dust off the furniture every week, or use a slightly damp cloth. You can also use a vacuum cleaner, make sure to use a clean and soft furniture attachment. Respond adequately to new stains and use the maintenance products from the recommended maintenance set every six months to keep the leather in top condition.Stains Respond to stains as quickly as possible, especially when it concerns stains that can damage the leather (vomit, urine). Take a look at our stains page to see what you can and cannot do with new stains.Restoring colour Does your Leolux furniture need a makeover? No problem! With a Keralux® colour repair set you can camouflage minor superficial damage, discolorations and scratches. The colour will be tailer-made for your application.> Read on Picture: Keralux® colour repair set. ---------- Questions Do you have a question about the contents of this page? Pleasee contact us. https://www.leolux-careproducts.nl/en_GB/c-6990725/fabrics-textile/ https://www.leolux-careproducts.nl/en_GB/c-6990725/fabrics-textile/ MAINTENANCE ---------- FABRICS & TEXTILE On this page you'll find general tips that help you to keep your Leolux fabric upholstery in top condition. For more specific information about maintaining other materials, see the previous page.Basic maintenance for textile upholstery Use the vacuum cleaner with a clean and soft furniture attachment to dust off the furniture weekly (maximum 500 Watt). Use the LCK® cleaning glove, with a few drops of LCK® / Puratex® cleaning water (if advised) to freshen up the upholstery. This provides the fabric with a little moisture and ensures that superficial dirt is removed.Weekly cleaningKeep the surface dust-free.Wipe with the LCK® cleaning glove (with dry or with a few drops of cleaning water if advised).Half-yearly cleaningMake the surface dust-free.Wipe with the LCK® cleaning glove (slightly damp, if advised).Protect with the Puratex® impregnation spray (if advised).StainsRemove coarse dirt as much as possible with a spoon or the blunt side of a knife.Then treat the stain with the recommended Puratex® cleaner. Apply some of the cleaner to a clean cloth and treat the stain.Always work from the outside in and always treat a larger area than the stain itself.After cleaning with the Puratex® cleaner, clean the entire section with water. Put a little cleaning water in a container and immerse the LCK® cleaning glove/clean cloth and wring it out. Then wipe the cleaned fabric thoroughly from seam to seam. Repeat once if necessary. As an alternative: use a regular cotton cloth and distilled water. DO NOT USE regular tab water to prevent lime-scale stains. Protect the fabric with the Puratex® impregnation spray or Puratex® strong protector. Hold the pump sprayer at a distance of 20-30 centimeters above the fabric and spray a thin, even layer over the fabric. Try to keep the pump injector as vertical as possible. Allow the fabric to dry thoroughly. Avoid dripping. Take a look at the stains page for more information and useful tips! ---------- Questions Do you have a question regarding this page? Please contact us. https://www.leolux-careproducts.nl/en_GB/c-6991160/restoring-colour-leather-only/ https://www.leolux-careproducts.nl/en_GB/c-6991160/restoring-colour-leather-only/ MAINTENANCE ---------- RESTORING COLOUR (LEATHER ONLY)On this page you can read more information about the Keralux® colour repair sets. Because yes, there are more than one! But don't worry, we'll make sure you get the perfect set. What is it? A Keralux® colour repair set (CRS) is a color set that we create especially for you, with which you can refresh the original color of your leather. The set is complete with a custom color lotion, a powerful cleaner and includes all the accessories you need.Suitable for? You can camouflage small superficial scratches, light damage and craquelure with a CRS. Think of:∙ Damage due to use, such as wear on the piping. ∙ Abrasions, for example by jeans. ∙ Scratches, for example by nails. ∙ Abrasions, as long as they are superficial. ∙ Discolourations, for example due to direct contact with sunlight. Note: no damage, stain or discoloration is the same. If in doubt, send a photo to: info@lcknederland.nl. Our experts are happy to take a look with you and tell you whether a CRS offers a solution for your application. Help / step-by-step planThe question is why you want to restore the color of your leather. Do you want to completely refurbish the sofa? Or just a little update? Our experts are happy to think along with you. In many cases you will get a better result with a little more work than 'just' coloring. You will then receive our advice, a step-by-step plan and all recommended maintenance products by e-mail. Our advice is always free. You then decide for yourself which products you do or do not order in the webshop. Different kinds of colour When you buy a new piece of furniture, you will notice that all relevant information about your leather is stated on the purchase receipt. Keep this well, because you need this information to select the right Keralux® colour repair set. Are you not in the possession of the purchase receipt? Don't worry, there are alternatives especially for you.I DO know the leather specifications Do you still have the purchase receipt, or do you know by heart which leather and which color it is? Then select the correct color from the drop-down menu. Easy peasy lemon squeezy. Is your leather or colour code not listed? Please continue reading.I DO NOT know the leather specifications (or your colour doesn't show up on the list) That can happen, especially when you take over furniture from someone or when the leather is decades old. In this case, there are a number of alternatives you can choose from. Option 1.) is our preference, because that way you can be sure that you will receive the correct colour.Option 1.) Keralux® colour repair set | after sample The best option is to send us a small leather sample. And no, you don't have to 'operate' your sofa to do this. A small strip of leather about 1-4 centimeters (about half of your little finger) is enough! See also: Hint. Send the sample to our company address, stating your contact details. We will contact you automatically.Tip: at the bottom of a piece of furniture, or behind a closure/zipper, the leather often overlaps by a few centimetres. Here you can usually cut away a small strip of leather invisibly.​Option 2.) Keralux® colour repair set | standard colour (!) Sometimes a piece of furniture is completely 'stitched up' and you cannot cut away a sample. Then a standard colour might be something for you. Take a view at the colour chart and compare the colours with the colour of your leather. Does one of the colours match your leather for approximately 95%? Then this would be a good solution. For example, a common standard colour is standard black. Are you in doubt? Then choose option 1, or continue reading.Optie 3.) Keralux® colour repair set | RAL-number (!) Do the above options not suite your situation? Then give us an official RAL-number, just like at the paint shop. To do this, go to the local paint/job shop and ask if they lend a RAL fan "classic". With this fan (or sometimes calles RAL-deck) you can determine the correct colour quite accurately. Please provide us with the correct RAL-number by sending us an email.(!) Important We make a difference between pigmented (P), aniline (A) and nubuck (N) colours. That is why we also offer three different standard colour sets. For a standard colour / RAL colour, indicate what type of leather it is. Do you need help with this? Please contact us.De Keralux® colour repair sets for options 2 & 3 are exlusively available on the website of LCK®: www.lcknederland.nl ---------- Questions Do you have a question regarding this page? Please contact us. https://www.leolux-careproducts.nl/en_GB/c-4725020/stains/ https://www.leolux-careproducts.nl/en_GB/c-4725020/stains/ STAINS ---------- THE TEN BASIC RULESWith these ten rules, you should be able to treat common stains with ease: Dust off! It may sound logical, but weekly dusting is like 95% of your furniture maintenance. It prevents the build-up of household waste (dust) and ensures that your furniture stays nice and fresh. Tip: check whether the LCK® cleaning glove set is suitable for your furniture. Go directly to: maintenance advice. 'Spring & winter cleaning'. We recommend that you maintain furniture 2-4 times a year with the recommended maintenance products. This way you ensure that you can enjoy your furniture to the fullest, every year! Spilled liquid? Remove liquids as much as possible without dabbing hard. First, try to absorb the liquid with a sheet of uncolored paper towel. The aim is to prevent as much liquid (and therefore dye) from entering the fibers as possible. Then clean with the recommended cleaner and distilled water, see rule 10. Remove solids such as mustard, mayonnaise with a spoon or the blunt side of a knife. Then clean again with the recommended cleaner. Never scrub! You will continue to see this. Follow the instructions on the packaging of the maintenance product and, if in doubt, contact us. Our experts are available every working day. Home garden and kitchen remedies, rather not! This often contains solvents, and you also do not know how the agent reacts to your upholstery. Use the recommended cleaner, or contact us. There is often more possible than you think! Always clean a complete section. This is jargon to always clean and maintain from seam to seam. For example, after you have cleaned a stain on a back cushion, you also need to clean the entire back cushion. If you only clean a stain locally, you have a chance that you will continue to see this. Technique. Whenever possible, always clean a stain from the outside in. This way you avoid spreading the stain further. Do not apply too much pressure and let the cleaner do the work. Let the cleaner do the work. In other words, follow the instructions and let the cleaner soak in briefly. In this way, the cleaner can dissolve the pollution. Then remove the cleaner (and thus the dissolved contamination) with a slightly damp cloth. Do not use tap water. Not all tap water has the same water hardness. Due to 'hard' water, limescale rims can remain behind, which are very difficult to remove. So get a liter of distilled or demineralized water at home. This always comes in handy and is available in almost every supermarket / drugstore. Grease stains (in leather)Whatever you do, stay calm, because you don't have to do anything about most grease stains. What's up with that? Most leathers with an open structure have the property of absorbing small grease stains (such as gravy splashes) over time. You don't have to do anything about this yourself, except to monitor it. Day 1: Remove as much solids and liquids as possible, using the basic rules above. Then take a picture of the grease stain and put a reminder in your calendar for next week. Day 8: Take another photo from the same spot a week later and set another memory. Repeat this for about 3-4 weeks and compare the photos afterwards. Is the grease stain visibly reduced? Then don't do anything about it, the stain will disappear on its own. If not, please contact us and send us the photos. ---------- Questions Do you have a question regarding this page? Please contact us. https://www.leolux-careproducts.nl/en_GB/c-6782303/servicedienst-nl/ https://www.leolux-careproducts.nl/en_GB/c-6782303/servicedienst-nl/ SERVICE (NL only) ---------- SERVICE ON LOCATIONOn this page you'll read everything about PMO, our own service department. Service on location Are you unsure about cleaning a stain, or are you unwilling/unable to clean yourself? Then call the LCK® service department! This professional service comes to your home and helps with stains and (transport) damage.PMO The Proper Furniture Maintenance service, in Dutch short for: 'PMO', works by appointment only and is currently limited to the national borders of the Netherlands. If you want to use this service, we first request that you provide a number of photos and the fabric or leather specifications by email. You will then receive a free quote.‣‣ request more information here.Prices You can find the current prices per application on the PMO website. The prices are always all-in and inclusive of VAT, which means that there are no additional costs. With fabric furniture you can additionally choose to have the furniture protected with Puratex®, this option will automatically appear in the selection menu.‣‣ go directly to the website of PMO (Dutch language only) ---------- Questions Do you have a question regarding this page? Please contact us. https://www.leolux-careproducts.nl/en_GB/c-3474888/contact/ https://www.leolux-careproducts.nl/en_GB/c-3474888/contact/ CONTACT ---------- CONTACTFor all your questions about maintenance: LCK Nederland BV Hunneperkade 12 7418BT Deventer The NetherlandsContact us per e-mail: click here Telephone: +31(0) 571 27 03 27 KvK 51069229 VAT nr. NL809561311B01Office hours: Monday - Thursday 09:00-12:00 & 13:00-17:00 Friday 09:00-12:00 & 13:00-15:00 For all other questions: Leolux Telephone: 077-387 72 22 E-mail: info@leolux.nl https://www.leolux-careproducts.nl/en_GB/c-6990755/contact-us/ https://www.leolux-careproducts.nl/en_GB/c-6990755/contact-us/ CONTACT ---------- CONTACT USFor all your questions about maintenance: LCK Nederland BV Hunneperkade 12 7418BT Deventer The NetherlandsContact us per e-mail: click here Telephone: +31(0) 571 27 03 27 KvK 51069229 VAT nr. NL809561311B01Office hours: Monday - Thursday 09:00-12:00 & 13:00-17:00 Friday 09:00-12:00 & 13:00-15:00 For all other questions: Leolux Telephone: 077-387 72 22 E-mail: info@leolux.nl https://www.leolux-careproducts.nl/en_GB/c-6990758/about-lck-netherlands/ https://www.leolux-careproducts.nl/en_GB/c-6990758/about-lck-netherlands/ ABOUT US ---------- ABOUT LCK NETHERLANDS | THE WORLD OF MAINTENANCELCK has been known as the specialist in furniture maintenance on the European market for almost 40 years. We have been working together for many years with the most progressive furniture manufacturers, such as: DeSede, Machalke, Rolf Benz and Leolux! The experts at LCK test the materials of these manufacturers for maintenance. With a physical storage of more than 100,000 samples and an online database, we make sure to take great care of you! Interzum BeNeLux ---------- In the Netherlands, Belgium and Luxembourg, LCK Nederland BV is the point of contact for all manufacturers, suppliers, tanneries, shops and individuals. With almost 20 webshops, their own service department and a team full of enthusiasm, they serve the furniture industry on a daily basis. LCK can help you with questions about stains, damage and maintenance. From advice by e-mail to a professional service at your home, it's all possible! Are you curious what the experts at LCK can do for you? Then quickly contact us: LCK Nederland BV +31(0)571 270 327 info@lcknederland.nl https://www.leolux-careproducts.nl/en_GB/c-3474968/shipment/ https://www.leolux-careproducts.nl/en_GB/c-3474968/shipment/ SHIPMENT ---------- SHIPMENTWe ship products the same or the following working day! There are two expections to this:Products that are made to order, such as a Keralux® colour repair set. (10-12 days)Service orders, such as a leather repair.Orders with multiple products will be send together. Do you want to receive one of the products earlier? Contact us. Shipping For the Netherlands and Belgium the shipping costs are €7,75. Free delivery starting from €70,00. In other countries we charge set shipping costs which differ in every country. You'll see the right shipping price during the order process. Austria € 14,30 (Versandkostenfrei ab 143,00) Belgium € 7,75 (geen verzendkosten vanaf 70,00) Croatia € 36,40 Czech Republic € 19,80 (free shipment from € 198) Denmark € 14,30 (free shipment from € 143) Estonia € 22,20 (free shipment from € 175) Finland € 30,15 (free shipment from € 265) France € 16,40 (pas de frais de port de €164) Germany € 7,75 (Versandkostenfrei ab 70,00) Greece € 40,70 Hong Kong* 0-1 kg € 44,00 (others show up automaticcaly Hungary € 19,80 (free shipment from € 198) Iceland* 0-1 kg € 32,00 (others show up automaticcaly Ireland € 22,20 (free shipment from € 220) Italy € 21,70 (free shipment from € 217) Latvia € 17,85 (free shipment from € 179) Lithuania € 25,3 (free shipment from € 253) Luxembourg € 14,20 (free shipment from € 142) Monaco € 20,50 (free shipment from € 205) Netherlands € 6,95 (geen verzendkosten vanaf 70,00) Norway € 22,20 (free shipment from € 222) Poland € 19,70 (free shipment from € 197) Portugal € 22,20 (free shipment from € 222) Schweiz 0-1 kg € 34,00 (others show up automaticcaly) Singapore* 0-1 kg € 44,00 (others show up automaticcaly) Slovenia € 22,20 (free shipment from € 222) Slowakia € 20,60 (free shipment from € 206) South Korea* 0-1 kg € 44,00 (others show up automaticcaly) Spain € 22,60 (free shipment from € 226) Sweden € 19,40 (free shipment from € 194) Taiwan* 0-1 kg € 44,69 (others show up automaticcaly) * Please note: We cannot ship sprays (aerosole) like Keralux® spray N, Keralux® / Puratex® degreaser, Keralux® set N / Keralux® set Vi by air. https://www.leolux-careproducts.nl/en_GB/c-3474971/payment/ https://www.leolux-careproducts.nl/en_GB/c-3474971/payment/ PAYMENT ---------- ALL COMMON PAYMENT SYSTEMSOn this website you can pay with all common payment methods, such as: ∙ Apple Pay ∙ Bankcontact / Mr. Cash ∙ Belfius Direct Net ∙ Credit Card ∙ Google Pay ∙ iDEAL | Wero ∙ KBS / CBC ∙ Paypal You can also transfer the payment in advance to our account. The account number is on the invoice. We will inform you by e-mail whether payment has been received. After that your order will be shipped. ---------- Questions Do you have a question regarding this page? Please contact us. https://www.leolux-careproducts.nl/en_GB/c-3475578/terms-and-conditions/ https://www.leolux-careproducts.nl/en_GB/c-3475578/terms-and-conditions/ GENERAL TERMS & CONDITIONS ---------- TERMS & CONDITIONS LCK® NEDERLAND / WEBSHOPSContent:​ ∙ Article 1 definitions ∙ Article 2 identity of the entrepreneur ∙ Article 3 applicability ∙ Article 4 offer ∙ Article 5 price ∙ Article 6 agreement ∙ Article 7 right of withdrawal ∙ Article 8 client’s obligations during the reflection period ∙ Article 9 exercising the client’s right of withdrawal and the costs ∙ Article 10 entrepreneur’s obligation in case of withdrawal ∙ Article 11 exclusions of the right of withdrawal ∙ Article 12 compliance ∙ Article 13 delivery and execution ∙ Article 14 payment ∙ Article 15 complaints procedure ∙ Article 16 applicable law Article 1, definitions In these Terms and Conditions, the following terms shall have the following meanings:∙ agreement: an agreement in which the client acquires products or services, with respect to a distance agreement and these goods and/or services are delivered by the Entrepreneur or a third party on the basis of an arrangement between this third party and the Entrepreneur.; ∙ client: the natural person who does not act for purposes related to his/her commercial trade, craft or professional activities; ∙ day: calendar day; ∙ distance contract: a contract concluded by the Entrepreneur and the client within the scope of an organized system for distance selling products and/or services, whereby exclusive or additional use is made of one or more technologies of distance communication up to the conclusion of the contract; ∙ entrepreneur: LCK Nederland B.V.; ∙ reflection period: the period during which the client may use his right of withdrawal; ∙ right of withdrawal: the client’s option not to proceed with the distance agreement within the cooling-off period; ∙ form for withdrawal: the European standard form for withdrawal ∙ sustainable data carrier: any means, including e-mail, that allow the client or the Entrepreneur to store information directed to him/her personally in such a manner that makes future consultation and use possible during a period that matches the purpose for which the information is destined and which makes unaltered reproduction of the stored information possible. ∙ technology for distance communication: any means to be used for concluding an agreement without the client and the Entrepreneur being together in the same place at the same time. Article 2, the indentity of the entrepeneur LCK Nederland B.V., P.O. Box 16, 7390 AA Twello, The Netherlands Hunnperkade 12, 7418BT Deventer, The Netherlands T (+31) 571 270 327 www.lcknederland.nlOffice hours: Mo-Thu 09:00 - 12:00 / 13:00 - 17:00 Fr 09:00 - 12:00 / 13:00 - 15:00KvK: 51069229 VAT: NL 823 075 928 B01Article 3, applicability These General Terms and Conditions apply to any offer from the entrepreneur and to any distance contract concluded by the entrepreneur and the client. Before concluding a distance contract, the entrepreneur has made the text of these General Terms and Conditions available on the website. The text of these General Terms and Conditions can be viewed electronically and they can be sent at the client´s request, free of charge, either via e-mail or otherwise.Article 4, offer If an offer is of limited duration or if certain conditions apply, it shall be explicitly stated in the offer.The offer contains a full and accurate description of the products and/or services offered. The description is suitably detailed to enable the client to assess the products or services adequately. Pictures are truthful images of the products and/or services provided. Obvious errors or mistakes in the offer do not bind the entrepreneur. All offers contain such information that it is clear to the client what rights and obligations are attached to accepting the offer. Article 5, the price All prices indicated in the webshop are including Dutch VAT. Article 6, contract The contract becomes valid when the client has accepted the offer and fulfilled the terms and conditions set.Article7, right of withdrawal The client can repudiate a purchase contract for a product without giving reasons for a period of reflection of 14 days. The entrepreneur may ask the client about the reason for the withdrawal but cannot force him to state his reason(s). The reflection period starts on the day the product is received by the client or by a third party appointed by him in advance and who is not the carrier, or if the client ordered several products in the same order: the day on which the client or a third party appointed by him received the last product.Article 8, client’s obligations during the time of reflection During this period, the client shall handle the product and the packaging with care. The client shall only unpack the product to the extent necessary for establishing the nature and the characteristics of the product. The guiding principle is that the client may only handle and inspect the product in the manner in which one is allowed to handle a product in a shop.Article 9, Exercising the client’s right of withdrawal and the costs If the client exercises his right of withdrawal he shall notify the entrepreneur unambiguously with the standard form for withdrawal within the period of reflection. The client shall return the product or deliver it to the entrepreneur as soon as possible but within 14 days counting from the day following the notification has been sent. The client shall return the product in the original state and packing and in conformity with the instructions given by the entrepreneur. The risk and the burden of proof for the correct and timely exercise of the right of withdrawal fall on the client. The client shall bear the direct costs of returning the product.Article 10, entrepreneur’s obligations in case of withdrawal The entrepreneur shall promptly send a return receipt after receiving notification of withdrawal.The entrepreneur shall reimburse all payments made by the client., including paid delivery costs as soon as possible but within 14 days following the day on which the Entrepreneur has received the product. The entrepreneur shall make use of the same means of payment that the client used, unless the client consents to another method. The reimbursement is free of charge for the client. If the client opted for a more expensive method of delivery instead of the cheapest standard delivery, the Entrepreneur need not reimburse the additional costs for the more expensive method. Article 11 - Exclusion of the right of withdrawal The Entrepreneur excludes the following products and services from the right of withdrawal: Products manufactured in accordance with the Client’s specifications which are not prefabricated and which are produced on the basis of a client’s individual choice of colour or mixture.Article 12 performance of an agreement The entrepreneur guarantees that the products and/or services comply with the agreement, with the specifications listed in the product description and manuals, with reasonable requirements of usability and/or reliability and with the existing statutory provisions and/or government regulations on the day the contract was concluded. The entrepreneur is not responsible for any damages that may occur due to wrong usage of the product or to not following the instructions/manuals.Article 13, delivery and execution The entrepreneur shall exercise the best possible care when booking orders and executing product orders and when assessing requests for the provision of services. The place of delivery is at the address given by the client to the entrepreneur. The entrepreneur shall execute accepted orders with convenient speed but at least within 30 days, unless another delivery period was agreed on. If the delivery has been delayed, or if an order cannot be filled or can be filled only partially, the client shall be informed about this within one month after ordering. In such cases, the client is entitled to repudiate the contract free of charge. The entrepreneur shall return the payment made by the client promptly but at least within 30 days after repudiation. The risk of loss and/or damage to products will be borne by the entrepreneur until the time of delivery to the client or a representative appointed in advance and made known to the client, unless explicitly agreed otherwise. Article 14, payment The following means of payment are available: credit card, pay pal, banktransfer, IDEAL and Mr cash.Article 15, complaints procedure Complaints about the performance of the contract shall be submitted fully and clearly described to the Entrepreneur within 2 days after the client discovered the defects. The complaints submitted to the Entrepreneur shall be replied within a period of 14 days after the date of receipt. Should a complaint require a foreseeable longer time for handling, the Entrepreneur shall respond within 14 days with a notice of receipt and an indication when the client can expect a more detailed reply. The usage of our products by the consumer is out of the entrepreneurs control. It is therefore that the entrepreneur cannot be held responsible for any damages that may occur due to wrong usage and/or not following instructions or manuals.Article 16, applicable law Contracts between the Eentrepreneur and the client to which these General Terms and Conditions apply, are exclusively governed by Dutch law. ​